GRIEVANCE REDRESSAL CELL

The Grievance Redressal Committee (GRC) headed by a Senior faculty member of the college comprises of Senior faculty members from various departments and Non-teaching staff members.

Functions of GRC

1. Redressal of Student’s Grievances by conducting a thorough enquiry on the complaints received from the aggrieved Students / Staff.
2. Co-ordinate between students and department to redress their grievances.
3. Ensure effective solution to the stakeholders in an impartial and fair approach.

Redressal Mechanism

1. A Student / Staff shall first present his/her complaint orally/in writing to the concerned Head of Department. The HOD is required to address/solve the issue within 7 working days.
2. If the aggrieved member is not satisfied with the outcome or if his/her complaint was not addressed within the stipulated time, he/she can approach the GRC.
3. If the aggrieved member is not satisfied with the outcome from GRC or if his/her complaint was not addressed within 10 working days by GRC, he/she can approach the Ombudsman.

Reporting Mechanism

1. Grievances can be reported through direct approach or through the online reporting form available in the college website.
2. The Grievances can be reported through the Drop boxes kept in the department.
3. Grievances with proper contact information can be sent by email to grievances@gvpcew.ac.in

Grievance Redressal Committee

Online Grievance Redressal Mechanism